SaskPower Closing Lloydminster Centre
SaskPower is closing its walk-in customer service centres in over a dozen rural communities, with its Lloydminster location on the list to be axed.
The crown utility says the number of walk-ins has been steadily decreasing over the years. It plans to modernize customer service delivery by expanding its online services.
"Our customers are increasingly asking for more info online, are visiting our offices less, and are calling us more often," said SaskPower president and CEO Robert Watson. "We've seen noticeable increases to our contact centre traffic in recent years, while the number of customers visiting SaskPower offices has decreased by more than 40 per cent."
SaskPower says no jobs will be lost as the people who staff the 18 centres slated for closure will stay on to serve customers.
A few of the other centres getting the axe include Meadow Lake, Kindersley and Unity.
Walk-in centres will remain open in just five cities - Regina, Saskatoon, Prince Alberta, Yorkton and North Battleford.
The closures will come into effect on November 30.